Pure.

Building a skincare brand
around easier buying and
stronger product storytelling.

We partnered with Pure. to create a more distinctive consumer brand and ecommerce experience — bringing together brand application, creative direction, UX and digital commerce to make products easier to understand, discover and buy.

Sector

Beauty / Skincare

Services

E-commerce Development · Creative Design · Brand Application · Content Direction

Project type

E-commerce + Creative

The project in one view

A clearer brand. A better shopping experience. A stronger platform for growth.

Pure. needed more than a visually attractive online store. The brand had to explain its products clearly, create confidence quickly and work consistently across ecommerce, social content and campaign activity.

We created a connected system designed around product discovery, mobile shopping and repeatable creative execution.

Key outcomes

Clearer

Product positioning and navigation

Stronger

Mobile shopping experience

More consistent

Brand application across ecommerce and campaigns

The challenge

Good products, but a fragmented customer experience.

Pure. had a growing product range and clear ambition, but the digital experience did not make buying as simple as it needed to be. Key challenges included:

Products were difficult to compare
Benefits were not always clear
Brand presentation varied between channels
Mobile shopping needed improvement
Product launches required too many one-off creative assets
The ecommerce experience lacked a consistent visual system

The opportunity was not simply to redesign the store. It was to create a stronger connection between brand, product and purchase.

The objective

Make the brand easier to understand — and the products easier to buy.

The project needed to:

Clarify the product range
Improve product discovery
Strengthen mobile UX
Build greater trust
Create a more premium visual experience
Improve consistency across web and campaigns
Give the team a more scalable ecommerce system
Our approach

Start with the customer journey.

Five stages took the project from the existing store to a flexible, reusable ecommerce and creative system.

01

Understand

We reviewed:

  • Product range
  • Existing store
  • Customer journey
  • Competitor experiences
  • Mobile behaviour
  • Marketing requirements
02

Structure

We simplified:

  • Navigation
  • Product categories
  • Collection structure
  • Product-page hierarchy
  • Campaign destinations
03

Design

We developed:

  • Ecommerce visual direction
  • Product-page layouts
  • Collection pages
  • Mobile states
  • Promotional modules
  • Campaign creative system
04

Build

We translated the approved experience into a flexible store with reusable content components.

05

Refine

We reviewed product discovery, mobile usability and key conversion moments before launch.

What we did

One connected ecommerce and creative system.

Ecommerce, creative and content were planned together so the store, the product story and every campaign feel like one brand.

Defined how products, collections and content should support the customer journey.

Improved navigation, product discovery and page hierarchy.

Created a cleaner visual experience aligned with the brand.

Built a flexible, responsive storefront designed around ongoing product management.

Developed reusable campaign and launch assets.

Created a clearer system for product storytelling across web and social.

The solution

Product pages designed to answer the questions customers actually have.

Instead of treating the product page as a catalogue entry, we structured it around the buying decision. The experience prioritised:

Product benefit
Who it is for
Key ingredients
How to use it
Reviews
Delivery information
Related products
Clear purchase action

The goal was to remove uncertainty without overloading the page.

Pure. product page with ingredients, reviews and delivery information
Pure. collection page on a laptop
Product discovery

A simpler path through the range.

As the catalogue grew, clearer product discovery became increasingly important. We improved:

Collection structure
Navigation
Filtering
Product grouping
Related-product journeys
Mobile browsing

This helped customers move from “What do I need?” to “This is the right product for me.” with fewer unnecessary steps.

Mobile commerce

Designed around the screen customers use most.

Mobile was treated as a primary shopping experience rather than a reduced desktop version. We focused on:

Clear tap targets
Simple navigation
Strong product imagery
Easy variant selection
Sticky purchase actions
Compact information hierarchy
Streamlined checkout journeys

The result was a more focused experience for customers browsing and buying on smaller screens.

Pure. store on a phone
Pure. campaign creative across formats
Creative system

One visual idea across web, social and campaigns.

The new system extended beyond ecommerce. We created a flexible creative language for:

Product launches
Paid social
Organic social
Email
Website banners
Campaign landing areas
Promotional content

This reduced the need to reinvent the look for every campaign.

Before & after

From product catalogue to connected brand experience.

Before

Inconsistent product presentation
Weak collection structure
Limited mobile hierarchy
Fragmented campaign creative
Unclear relationship between brand and store
Website before the project
Before
Website after the project
After

After

Clearer product discovery
More consistent visual system
Stronger mobile experience
Reusable campaign components
Better connection between content and commerce
The outcome

A stronger foundation for ecommerce growth.

The result was a more coherent system across:

Brand → Product → Store → Campaign

Key outcomes
A clearer product structure
Stronger ecommerce presentation
More consistent creative
Better mobile usability
Easier campaign rollout
A platform better suited to future product launches
Connected services

More than one discipline.

E-commerce Development → Creative Design → Meta Ads → Social Media Management → Video Production

The project worked because ecommerce, creative and content were considered as one connected customer experience rather than separate pieces of work.

Have a similar challenge?

Let’s build an ecommerce experience
around how people actually buy.

Whether you are launching a new store, improving an existing one or trying to connect creative and performance more effectively, tell us what you are working towards.